This page clearly explains how kibaji collects, uses, and protects your personal information, payment data, and browsing activity.
Protecting your privacy at kibaji is one of our most important responsibilities. This Privacy Policy explains what information we collect when you use the kibaji (kibaji.biz) website and related services, why we collect it, and how we keep it secure.
By creating an account or using kibaji, you agree to this Privacy Policy. It is Terms & Conditionsan integral part of. In the event of any conflict between the two, the Terms & Conditions shall prevail.
This policy applies solely to the kibaji platform. Any third-party links on our site are governed by their own separate privacy policies, for which kibaji is not responsible.
If any part of this policy is unclear, our Bengali support team is always ready to help. Reach us anytime via 24/7 live chat.
Kibaji only collects information that is necessary to provide its services, maintain security, and meet legal obligations. We do not collect data beyond what is needed.
| Data Type | Example | Reason for collection |
|---|---|---|
| Identity verification | Full name, date of birth, NID number | KYC Verification & Age Confirmation |
| Contact Information | Phone number, email address | Account management & support |
| Financial Information | Mobile banking number, bank account details | Deposit & Withdrawal Processing |
| Device Information | IP address, browser, operating system | Security Monitoring & Fraud Prevention |
| Gaming Activity | Betting history, wins and losses, session duration | Responsible Gaming & Service Improvement |
You provide information voluntarily during the registration process. Our system also collects certain data automatically — such as your browser type, IP address, and activity logs on the platform. This data is used primarily for security purposes.
Kibaji uses your data only for specific, transparent purposes. Information is never used beyond its stated purpose, and you will be notified in advance if that purpose changes.
Kibaji never sells your data to advertising networks or shares it with third parties for marketing purposes.
If you no longer wish to receive promotional emails or SMS from kibaji, simply contact our support team at any time to unsubscribe. This will have no effect on your account functionality.
Kibaji does not sell your personal information to third parties. However, certain information may be shared with trusted partners when necessary to deliver our services or meet legal obligations.
Kibaji follows the highest security standards to protect your financial information. During deposits or withdrawals, your payment details are processed directly through a secure payment gateway.
Kibaji never stores your mobile banking PIN, card number, or CVV on its servers. All transactions are conducted in compliance with PCI-DSS standards and processed through encrypted channels.
Kibaji will never ask for your payment PIN or password by phone or email. If anyone requests this information in kibaji's name, it is a scam — contact support immediately.
Kibaji uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help enhance your experience on the site.
Optional cookies can be disabled through your browser settings. However, disabling essential cookies may affect login and payment functionality. kibaji does not use third-party cross-site tracking cookies.
As a kibaji member, you have important rights over your personal data. Contact our support team to exercise any of these rights.
Requests to exercise your rights are typically responded to within 30 days. For complex cases, it may take longer, but you will be notified in advance.
Kibaji does not retain data longer than necessary. All information is stored for as long as your account remains active. After account closure, different types of data are kept for different retention periods.
| Data Type | Retention period | Reason |
|---|---|---|
| KYC Documents | 5 years after account closure | Legal obligations |
| Financial transaction records | 5 years after account closure | Audit & Legal Compliance |
| Gaming History | 2 years after account closure | Dispute resolution |
| Support contact | 1 year after account closure | Service quality verification |
| Marketing Preferences | Upon account closure | Withdrawal of consent |
Kibaji uses industry-leading technology to keep your data secure. Your privacy is protected not just by policy, but by real technical safeguards.
In the event of a security breach, affected members will be notified within 72 hours. kibaji's security team operates 24/7.
Kibaji may update this Privacy Policy from time to time. For significant changes, you will be notified in advance via your registered email or SMS. The "Last Updated" date is always shown at the top of the policy.
For any questions, complaints, or requests to exercise your rights under this Privacy Policy, please contact our Data Protection team.
For any privacy-related matter, email us in Bengali at support@kibaji.biz or speak with us directly via 24/7 live chat. All communications are handled confidentially.
We protect your privacy through real action, not just promises
256-bit SSL encryption is applied to every data transfer. kibaji upholds the same security standard used by banks and financial institutions.
You have a say in who can access your data and how it is used. If you want to opt out of marketing communications or request data deletion, you can easily do so.
Kibaji never sells your personal data to advertisers, data brokers, or any other third party. This is a strict policy with no exceptions.
Data is not retained once it is no longer needed. After legal obligations are fulfilled, data is securely deleted according to a defined schedule.
Kibaji's data protection measures are regularly reviewed by independent third-party experts. Any vulnerabilities identified during audits are promptly addressed.
Any privacy-related questions or requests can be submitted in Bengali. Our dedicated team responds to all requests within 30 days.
Your data is completely safe at kibaji. Register today and enjoy a secure gaming experience.